Course Content

Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications. This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

Course Objectives

  • Upon completing this course, the learner will be able to meet these overall objectives:
  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows.
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Express, Cisco Unity Connection, and Cisco Unified Presence.
  • Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
  • Administer users in Cisco Unity Connection and Cisco Unified Presence, and enable the most commonly used features for both applications.
  • Describe how to maintain a Cisco Unified Communications solution.

Course Outline:

  • Course Introduction
  • Overview of Cisco Unified Communications Solutions.
  • Overview of Administrator and End-User Interfaces.
  • Call Flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
  • Endpoint and End User Administration.
  • Enablement of End User Telephony and Mobility Features.
  • Enablement of Cisco Unity Connection and Cisco Unified Presence.
  • Cisco Unified Communications Solutions Maintenance.

Our Course Details

CCNA Routing and Switching Training Institute in Hyderabad


Our Course Fees : 6, 000 Indian Rupees (Approx. UDSD 60$)
Course duration : 15 working days (Max) 2 hours daily (extra practice labs can be done)

Firewall Zone Features:

  • Easily accessible in close proximity to bus stands, colleges, hotels, restaurants & airport
  • We ensure that every single student has full access to required hardware and software (Routers & Switches)
  • Highly qualified and experience Instructors
  • Class will receive group lectures as well as dedicated Instructor time where needed, covering various topics.
  • Each student will receive some of the industry's most complex, in-depth and up-to-date lab scenarios
  • Extra Labs during Course duration
For details please call us at +040-23530263 — or Email: info@firewall-zone.com